• Author: Charlie M. Wray
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Use of mobile applications and mental health services among Veterans who received internet-connected tablets

Abstract: Objectives: Among Veterans Health Administration (VHA) patients receiving internet-connected tablets, we examined (1) app usage, (2) clusters of commonly used apps and …

Patient-, provider-, and facility-level contributors to the use of cardiology telehealth care in the Veterans Health Administration: retrospective cohort study

Abstract: Background: Telehealth (care delivered by phone or video) comprises a substantial proportion of cardiology care delivered in the Veterans Health Administration (VHA). …

Quality of care in Veterans Health Administration hospitals: Helping Veterans decide “Should I stay, or should I go?”

Abstract: In the 1990s, the Veterans Health Administration (VHA) underwent a significant transformation to improve care quality, accessibility, and patient-centeredness. With …

Comparing Federal Communications Commission and Microsoft estimates of broadband access for mental health video telemedicine among Veterans: Retrospective cohort study

Abstract: Background: The COVID-19 pandemic highlighted the importance of telemedicine in health care. However, video telemedicine requires adequate broadband internet speeds. As …

Overcoming obstacles: barriers to virtual care use among video-enabled tablet recipients in the Veterans Health Administration

Abstract: Introduction: The Veterans Health Administration (VHA) distributes video-enabled tablets to individuals with barriers to accessing care. Data suggests that many tablets …

Assessment of a multi-center tele-urgent care program to decrease emergency department referral rates in the Veterans Health Administration

Abstract: The use of emergency departments for non-emergent issues has led to overcrowding and decreased the quality of care. Telemedicine may be a mechanism to decrease …