• Author: Morgan K. Selig
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Addressing the complex needs of customers who contact the Veterans crisis line initial descriptive statistics

Abstract: Since its creation in 2007, the Veterans Crisis Line (VCL) has provided 24/7, confidential crisis support services for Veterans, Service Members, and their families, …

Implementing and Evaluating a Veterans Crisis Line Quality Improvement Initiative: The Safety Planning Pilot Program

Abstract: The Veterans Crisis Line (VCL) is part of the U.S. Department of Veterans Affairs' suicide prevention mission. In 2021, VCL assessed the impact of a pilot implementation …