Symptom burden and care satisfaction in US military Veterans with ALS: Results of a national survey

Abstract: INTRODUCTION/AIMS: Amyotrophic lateral sclerosis (ALS) affects military veterans at a higher rate than the general civilian population. The aim of the present study is to …

Veteran experiences and satisfaction with Veterans Affairs call centers' tele-triage and virtual urgent care appointments: Qualitative evaluation

Abstract: BACKGROUND: Virtual health care models that incorporate registered nurse triage with rapid access to same-day virtual visits with clinicians represent a growing …

What makes for a positive patient experience in chronic pain care? A qualitative evaluation of factors affecting Veteran patient satisfaction across two individualized pain care interventions in VA primary care

Abstract: Background: Veterans are at high risk for pain-related disability, medication overdose, and opioid-related deaths. In response, Veterans Affairs (VA) healthcare systems …

What makes for a positive patient experience in chronic pain care? A qualitative evaluation of factors affecting Veteran patient satisfaction across two individualized pain care interventions in VA primary care

Abstract: Background: Veterans are at high risk for pain-related disability, medication overdose, and opioid-related deaths. In response, Veterans Affairs (VA) healthcare systems …

Timeliness of health care access in the Veterans Health Administration

Abstract:Introduction: Timely health care access is associated with improved health outcomes and increased patient satisfaction. Alternatively, delayed access to health care is …

The role of the working alliance in improving outcomes among Veterans with Gulf War Illness: a longitudinal study

Abstract: Military Veterans with Gulf War Illness (GWI), a "medically unexplained" persistent physical syndrome (PPS), have difficult experiences of care, in part, due to …

Veteran comfort and satisfaction with comprehensive geriatric assessment via video telehealth to home

Abstract: Background: The purpose of this project was to measure satisfaction with virtual comprehensive geriatric assessments (CGA) among older Veterans (OVs). Methods: The CGA …

Teleoncology in the Veterans Health Administration: Models of care and the Veteran experience

Abstract: The Veterans Health Administration (VHA) has pioneered teleoncology to address access challenges faced by Veterans requiring cancer care. This ASCO Educational Book …

Evaluation of regional variation in racial and ethnic differences in patient experience among Veterans Health Administration primary care users

Abstract: Objective: To evaluate racial and ethnic differences in patient experience among VA primary care users at the Veterans Integrated Service Network (VISN) level. Data …

Improving clinical wait times in a Veterans Affairs' urologic setting

Abstract: Background: Long clinic wait times can contribute to treatment delays and decreased patient satisfaction. Veterans are often waiting in the urology clinic for a prolonged …

National comparison of Veterans and non-veterans medical center patient satisfaction ratings: An HCAHPS survey data analysis

Abstract: This study compared patient satisfaction with quality of care received in US Department of Veterans Affairs (VA) hospitals and non-VA hospitals. Out of the 137 VA …

Treatment and life goals among Veterans with Gulf War illness

Abstract: Medically unexplained syndromes (MUS), also termed persistent physical symptoms, are both prevalent and disabling. Yet treatments for MUS are marked by high rates of …