Veteran experiences and satisfaction with Veterans Affairs call centers' tele-triage and virtual urgent care appointments: Qualitative evaluation

Abstract: BACKGROUND: Virtual health care models that incorporate registered nurse triage with rapid access to same-day virtual visits with clinicians represent a growing …

Behavioral health integrated support network (BHISN)

Abstract: Introduction: This article reviews process and performance of an innovative effort leveraging virtual health to manage unmet demand for behavioral health and substance …