Abstract: Crisis line data show it had about 3.8 million customer interactions from fiscal year 2021 through 2024, with the number increasing each year (see figure). We found the …
Abstract: The Department of Veterans Affairs (VA) has dozens of systems to support appointment scheduling for veterans. It has acquired these systems over time to address needs, …
Abstract: The Department of Veterans Affairs (VA) provides health care to veterans for mental health conditions, such as depression and substance use disorders. VA data showed that …