Integrated Support Network and Information, Guidance and Advice: Issues affecting veterans and their families

Abstract: This project has been commissioned by FiMT. The research into the subject matter is being carried out by Manchester Business School who have been asked to conduct a study to gain a detailed understanding of: • the process and deployment of Information, Advice and Guidance (IAG) delivered by state, registered and non-registered charity organisations to exservice personnel and their families • the understanding of services available (MoD and external provision) and the process for delivery of IAG from the perspective of ex-personnel and their families • the problems and barriers with regards to current provision and any impact that this might have on successful transition. • the provision of insights into what might constitute an ideal state of delivery for IAG (an integrated support network) from the perspective of both users/recipients and providers. To answer the research questions, a systematic research approach has been devised. The research implementation has been carried out from an explorative perspective. This research approach concentrates on the collection of preliminary information from which problems can be defined in relation to research targets’ perception of reality.