Abstract: Healthwatch Hertfordshire conducted a study (commissioned by the Hertfordshire Armed Forces Covenant Board and funded by Hertfordshire Public Health) to investigate the healthcare needs and experiences of veterans in Hertfordshire to support the Hertfordshire Armed Forces Covenant Board in establishing an evidence base for any future projects. The study consisted of three parts; an online questionnaire of veterans, focus groups/121 sessions with veterans and interviews with NHS professionals. This engagement was conducted from June –December 2020. NHS services have expressed a clear commitment to working with the Health Subgroup of the Hertfordshire Armed Forces Covenant Board to improve experiences for veterans.
While most individuals achieve the transition to civilian life smoothly, some face significant challenges. Although numerous support services are available to those who need them, …