• Author: Joe Pardoe
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Building relationships of trust? The experiences of military Veterans claiming 'interface first' Universal Credit

Abstract: Trust is a central consideration when understanding the administration of social security benefits and interactions between the Department for Work and Pensions (DWP) and …

Carl's story: A Veteran’s experience of the benefits system

Abstract: Companion to the Sanctions, Support and Service Leavers project. "Carl's Story" is a graphic novel that illustrates the experiences of a British Armed Forces veteran …

Navigating the minefield: Veterans’ experiences of the benefits system over time: Final report from the sanctions, support and service leavers project

Abstract: Combined with the previous findings and research, this report sets out measures on a path of progressive practice development by the Ministry of Defence, Department for …

How do those who have served deserve to be treated? Military Veterans in the UK social security system

Abstract: Military service has often been a basis for civilian welfare entitlements. If mass wartime service justified collective provision, it is now suggested professional …

Towards a trauma-informed social security system

Abstract:  This report originates from the ‘Sanctions, Support and Service Leavers’  project at the University of Salford, the only substantive research in the UK to focus on …