• Author: Mary Patzel
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"It's like finding your way through the labyrinth": a qualitative study of veterans' experiences accessing healthcare

Abstract: Background: The 2014 Veterans Choice Act and subsequent 2018 Veteran's Affairs (VA) Maintaining Systems and Strengthening Integrated Outside Networks Act (MISSION Act) …

Long drives and red tape: mapping rural veteran access to primary care using causal-loop diagramming

Abstract: Rural veterans experience more challenges than their urban peers in accessing primary care services, which can negatively impact their health and wellbeing. The factors …

Mapping Rural and Urban Veterans' Spatial Access to Primary Care Following the MISSION Act

Abstract: Background: The 2018 MISSION Act sought to improve Veterans' access to primary care by allowing Veterans living more than 30 min from VA care to utilize non-VA clinics. …