Abstract: BACKGROUND: Virtual health care models that incorporate registered nurse triage with rapid access to same-day virtual visits with clinicians represent a growing …
Abstract: Goal: Growing numbers of hospitals and payers are using call centers to answer patients' clinical and administrative questions, schedule appointments, address billing …
Abstract: Introduction: Most post-9/11 Veterans have completed at least 1 combat deployment-a known factor associated with adverse health outcomes. Such Veterans are known to have …
Abstract: IMPORTANCE: Recently passed legislation aimed at improving access to care has considerably expanded options for veterans to receive emergency care in community, or …