Implementation of Video-Based Care in Interdisciplinary Primary Care Settings at the Veterans Health Administration: Qualitative Study

Abstract: Background: With the rapid shift to telehealth, there remains a knowledge gap in how video-based care is implemented in interdisciplinary primary care (PC) settings. …

Adoption and sustained use of primary care video visits among Veterans with VA video-enabled tablets

Abstract: In 2020, the U.S. Department of Veterans Affairs (VA) expanded an initiative to distribute video-enabled tablets to Veterans with limited virtual care access. We examined …

A new equilibrium for telemedicine: Prevalence of in-person, video-based, and telephone-based care in the Veterans Health Administration, 2019-2023

Abstract: Background: The rapid uptake of telemedicine (that is, encounters via telephone or video) in the early phases of the COVID-19 pandemic is well documented (1–3), yet …