Military and veteran support: programs to help servicemembers and new veterans transition to civilian life could be enhanced

Abstract: Each year, around 200,000 servicemembers transition out of the military. Various federal programs are designed to facilitate this transition. This includes helping servicemembers achieve their education, employment, and other goals and overcome potential challenges in adjusting to civilian life. This testimony is based on GAO’s past work on transition assistance and addresses: (1) DOD credentialing programs; (2) DOD’s Transition Assistance Program; and (3) VA’s Solid Start program. For that work, GAO analyzed DOD and VA data and documents; interviewed relevant agency officials and representatives of selected veterans organizations; conducted site visits to military installations selected based on numbers of transitioning servicemembers and variation in service branch and location; and reviewed relevant federal laws and policies. Since February 2022, GAO has made 10 recommendations related to these military transition programs. The recommendations included assessing the effectiveness of DOD’s credentialing programs and its service branches’ use of TAP performance information to improve 2-day class attendance and timeliness of starting TAP. DOD concurred with the recommendations and identified planned steps and time frames toward their implementation. VA implemented the recommendation to further collaborate with veterans organizations to identify and address any outreach gaps.

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