Veteran’s lived experience with toxicity: Impacts on decision making

Abstract: This phenomenological study delved into the complex and intricate dynamics of toxic leadership in the military and the profound effects these leaders have on service members, both during active duty and post service transition. Through the exploration of the experiences of former service members, this study sheds light on the pervasive impacts of toxic leadership behaviors on morale, decision-making processes, career trajectories, and personal growth. By employing a qualitative approach, I uncovered three overarching themes: the scars of mismanagement, the ripple effects on personal and professional lives, and the ongoing journey of resilience and growth. The findings in this study illuminate the urgent need for interventions to support veterans impacted by toxic leaders, emphasizing the importance of fostering positive leader-member exchange and implementing a more comprehensive support system within military and civilian organizations. Furthermore, this study offers valuable recommendations for future research. These recommendations include expanding demographic inclusions to those who served before the Global War on Terror (GWOT) era but exited the military 2005–2020. This longitudinal study design could also provide a more comprehensive assessment of the enduring effects of negative/toxic leadership on veterans over time and a deeper evaluation of different interventions to assist veterans during their transition to civilian life with the hope of mitigating the detrimental impacts of toxic leaders. By enhancing these support structures and implementing proactive measures that address toxic behaviors, veteran-serving organizations can improve veterans’ well-being and successful transition, honor their service, and facilitate a smoother transition into postmilitary life and careers.